Return & Refund Policy

 

  • In purchases made through our online site, our customers have the right to return and refund within 14 days on the basis of the rules set out in the Turkish Consumer Law. You can contact us with our contact form in this website for your return or replacement requests..

  • Products made or customized according to the special single customer request like special print on the product or custom sized cannot be returned. 

  • Return or replacement of the rings is not possible due to hygiene reasons.

  • The product to be returned or replaced must be completely undamaged and unused. Products that have been damaged or physically altered in any way are strictly non-refundable.

  • Once we receive the item to be returned or replaced , our product specialists will review the item and after that refund or replacement will be completed.

  • In return or replacement requests, the package, the certificate and the invoice must be sent along with the product.